• WETSUIT HAIR PROTECTING, what does it do?

    Wetsuit repairs damaged hair quickly, as well as prevent it from being overwashed. Silmutinaneously, the hair closest to the scalp is cleansed to ensure wonderful volume.

ORDERING

  • I have not received my order confirmation.

    It can take up to 30 minutes before you receive your order confirmation. It may also have ended up in your spam. If you have not received any, you are welcome to contact us at https://wetsuithaircare.com/pages/contact


    Can I place an order outside of Nordic countries?
    Not at this very moment unfortunately. Please visit LYKO's page for further assistance

SHIPPING & DELIVERY

  • The delivery of your order will take up 2 to 7 business days, depending on your location.

    How can I track my parcel?

    (TBC)


    Can I change my shipping address?
    Yes, under the condition your order is not handled and your parcel on its way. Should you wish to change your delivery address, please use the contact form here: https://wetsuithaircare.com/pages/contact


    When will my order be shipped?
    The shipment of your order will occur within 3 business days and you will then receive your shipping confirmation along with tracking information.


    I have not picked up my package, what happens then?
    For unredeemed packages, SEK 150 is charged. We do not have the option to resend a package after we receive it. Should a package have been sent back, this will be credited.

RETURN, REFUND & CANCELLATION

  • Can I return my order?
    Please send your request to https://wetsuithaircare.com/pages/contact.
    We credit the product / products as soon as they are received in our warehouse.
    NB: We will not credit a defective, opened or used item. Customer is responsible for the return shipping cost.


    Can I cancel my order?
    We can cancel an order as long as it has not been handled and shipped, which usually occurs within 72 hours, after placing your order.


    How long does it take for the refund to be effective?
    (TBC)


    My invoice is not correct, how do I correct it?
    Should your invoice not be correct, you are welcome to contact us via https://www.wetsuithaircare.com/contact for further assistance, providing us with your order number.